IT SUPPORT FOR BUSINESSES

We offer comprehensive IT support services. We provide our services to companies operating both in Poland and abroad. As part of our IT services, we design optimal technological solutions that enable our clients to gain a competitive advantage. Twelve years of experience helps us build long-term relationships with our clients. IT support for businesses is our core activity, which we supplement with an innovative approach to IT services, often developed through EU grants. By starting a cooperation with us, you gain a business partner—a fact we can confirm through our client references.
  • Dedicated team of IT specialists to support your company,
  • In our work, we utilize task standardization, which allows us to determine the precise time required to resolve any reported issue,
  • We also provide IT outsourcing services, such as Helpdesk or data backup.
  • We provide work reports that serve as the basis for invoicing our services.
  • We provide IT support to our Clients, acting as their dedicated IT department.
  • We have 12 years of experience in listening to our Clients, building teams, and managing IT infrastructure.
obsługa informatyczna dla firm Marki, Warszawa, Ząbki, Zielonka

For Warsaw-based companies and those in the surrounding areas that have their own IT departments and are planning to restructure their organizational costs, partnering with us offers the opportunity to continue working with the same people under an IT outsourcing model.

We also provide IT outsourcing for competencies needed on a short-term or occasional basis. A prime example is our help desk service, which we can provide as a permanent first line of support or during periods of increased demand, such as during new implementations or office relocations. Our IT service center is located in Ząbki, near Warsaw. IT Outsourcing: Warsaw, Ząbki, Marki, Zielonka, and all of Poland.

IT Outsourcing Warsaw - Masovian Voivodeship

What is IT outsourcing?

IT outsourcing is the partial or comprehensive management of a company’s IT services by external IT specialists. IT outsourcing includes, among other things, the installation, management, and maintenance of ICT infrastructure for small, medium, and large companies, enabling the improvement of business operations, optimization of operating costs, and relieving the client of these responsibilities. Professional IT support for companies also includes consulting by qualified specialists and ensuring business continuity.

Why is it worth choosing IT outsourcing services at IT-CREW Maciej Gosk?

If you need professional IT outsourcing services you can rely on, take advantage of our services.
  • For 12 years, we have guaranteed full customer satisfaction and earned the best references.
  • We help our clients gain a competitive advantage.
  • We guarantee the best solutions for small, medium, and large companies.
  • We provide full and occasional IT outsourcing, for example during periods of increased workload or office relocation.
  • We offer a wide geographical range of services – operating both nationally and internationally.
  • We offer short- and long-term IT outsourcing services.
  • We operate 24 hours a day, 7 days a week.
  • We are available at our headquarters in Ząbki.
  • We issue invoices based on regular and current reports.
  • We offer remote, phone, or on-site services at the client’s location.

IT Outsourcing at IT-CREW Maciej Gosk – Scope of Services:

Our company’s IT support for businesses includes a wide range of services in areas such as IT Helpdesk, data backup, maintenance, server administration, and computer network management.
CONTACT
IT Helpdesk is the point where we handle all your urgent requests and needs. IT support through the helpdesk includes:
  • on-site, phone, and remote IT support for your employees,
  • immediate response to failures, malfunctions, and requests,
  • handling even thousands of requests per month,
  • assistance with the selection, purchase, installation, and maintenance of IT hardware and software,
  • guidance on using implemented applications and IT tools,
  • consulting aimed at reducing telecommunications service costs.
We diagnose every problem and comprehensively handle the repair of your hardware and software. Our services include:
  • operating system repairs,
  • optimization of office applications,
  • supervision of hardware repairs by the manufacturer,
  • workstation repairs,
  • troubleshooting peripheral devices such as printers, scanners, monitors, and others,
  • provision of replacement mobile, desktop, and peripheral equipment.
We perform backups, handle archiving, and implement complete data protection systems. Our services include:
  • securing workstations,
  • encrypting data on disks and portable devices,
  • encrypting email,
  • professional data protection and recovery of lost data,
  • installation of backup and archiving software with user instructions,
  • creating, configuring, archiving, and managing backups,
  • implementation of backup systems.

Server administration within our IT outsourcing services includes:

  • administration of servers and operating systems, including email systems,

  • ensuring continuity of storage devices, servers, applications, and services,

  • installation of application, queue, and database servers,

  • access to system statistics,

  • ongoing optimization to mitigate server risks,

  • system performance optimization,

  • configuration of all services,

  • updating operating systems and databases,

  • monitoring power systems and UPS devices,

  • system health monitoring,

  • management of Active Directory and user accounts,

  • GPO management,

  • server and service virtualization and migration,

  • database management,

  • server security,

  • performance enhancement,

  • management of virtual machines and virtualization tools.

IT support for businesses in the area of computer network management includes activities such as:
  • configuration of antivirus firewalls, routers, switches, DHCP and DNS services, VPN tunnels and access, and network devices,
  • design and management of wireless networks, LAN/WAN networks, expansions, and upgrades of ICT infrastructure,
  • continuous network monitoring and fault prevention,
  • preparation and management of documentation,
  • increasing network availability,
  • security checks and network fault diagnostics,
  • user rights administration,
  • creation and maintenance of websites,
  • delivery and maintenance of IT hardware and software,
  • registration and hosting of websites and email,
  • administration of cloud services,
  • creation of system scripts,
  • development of databases and applications,
  • fulfillment of ABI and ASI duties,
  • license and software administration and verification of legality,
  • fast and secure transfer of the entire IT infrastructure during relocations,
  • configuration of network, internet, email, and mobile device settings,
  • updates of antivirus software,
  • IT hardware inventory management.